Hokimi Guide
Hokimi refunds and support — who is responsible
Most deals are fulfilled by merchants. If an offer does not match the description, keep your voucher details and contact us via the app or contact page — we help coordinate with the merchant. Legal terms apply as shown at purchase.
Contact
Website contact form, WhatsApp Business (footer), in-app feedback.
Frequently asked questions
Does Hokimi refund first?
Case-by-case per terms; we prioritise resolution and improving buyer protection.
