Help centre
How can we help?
Find a direct answer about accounts, content, merchants and reservations.
General
About Hokimi
What is Hokimi?
Hokimi brings together practical information, guides, local businesses and selected public offers in the Netherlands.
Is Hokimi free to use?
Yes. Public content is free to browse; individual products or offers may have their own price and terms.
Trust & sources
Sources and corrections
How can I assess whether information is trustworthy?
Check the source, date and terms shown on the page, and confirm details that may change with the original source before deciding.
Where does Hokimi information come from?
Content may come from public sources, information supplied by merchants or Hokimi editorial work; the page identifies a source when one is available.
How can I request a correction?
Use the contact page or email info@hokimi.com with the page link and the information that needs checking.
Who does Hokimi work with?
Hokimi works with local merchants, public or official information sources where applicable, and content collaborators; this does not imply an unverified formal partnership.
Who is behind Hokimi?
Hokimi is a Netherlands-based team building and maintaining the public content, merchant and reservation tools.
Which languages does the team support?
Public pages are available in Chinese, English and Dutch; the source information available can differ by language.
Accounts
Your Hokimi account
What can I save in my account?
After signing in you can save content, store your own contact details and view your own reservations.
How do I update my profile?
After signing in, use account settings to update the details currently supported for your account.
Reservations
Confirming and managing
When is my reservation confirmed?
A reservation is confirmed only when that status is shown; some requests need merchant action first, so check the status in your account.
How can I change or cancel a reservation?
When self-service is available and the applicable cutoff remains open, use your account; otherwise contact the merchant.
For merchants
Managing your business
How do I join or update a merchant profile?
Merchants can contact Hokimi through For merchants; authorised merchant users can maintain supported profile details in the existing merchant tools.
What terms apply to offers and vouchers?
Each product, voucher or offer has its own price, validity and restrictions; read its page before purchasing or using it.
